Resume.com is one of the best-known names in the industry. In 2019, Indeed acquired the company and redesigned and upgraded the platform with data from beneficial resume-building practices.
In the last few years, Resume.com helped over six million people create their resumes and stand out among other applicants in their job hunt. Our Resume.com review will explore the ins and outs of the platform, its best features, and how it compares to its competitors.
Pros & Cons
Features & Materials
Unlike other best resume builders, Resume.com is entirely free and imposes no limitations. Furthermore, Resume.com reviews show that the platform allows users to update existing resumes easily and provides free career advice to increase their chances of getting hired.
Right from the start, you’ll be asked to share the job title you’re looking for and then choose one of the 12 templates. Each is professional-looking with clever use of sophisticated layouts that cater to different preferences. You can switch the template at any point.
As we’ve mentioned at the beginning of our Resume.com review, the quality of the resume templates increased after the company partnered up with Indeed. The designs are now based on what employees want to see in candidates.
After choosing a template, you’ll have to enter essential information like education, skills, experience, and spoken languages. You have the option to add a custom section and name it however you see fit. It’s a suitable way to display any additional information.
What’s more, in the research for our Resume.com review, we found out the platform provides helpful general tips that cover the main writing concerns users have.
Cover Letter Builder
Resume.com offers an intuitive cover letter builder. You can choose from six ready-made templates and only change some general information like your and the company’s name. Here too, you can find quick general tips on cover letter writing and best practices.
Resume.com reviews point out that you can download documents in PDF or TXT format. Additionally, you can print entirely for free by creating an account. You can use your Google profile for convenience. Afterward, the platform will automatically save all changes you make.
The resume and cover letter samples are categorized by industry. You can find a written example for jobs in virtually every industry. Then, you can filter the files by level—intermediate, entry, or senior, or opt for content focused on a career switch. These examples can be of great help for professional resume writing.
Resume.com Job Search Tool
Resume.com’s job board has an excellent selection of postings. While it’s not as elaborate as some of the best job search engines, it still has fantastic options. You can conveniently search by job title, keywords, company, city, or zip code.
You can see the summary and details of the job postings, but if you want to apply, you’ll be redirected to the employer’s page. All things considered, the tool brings great value to the platform.
Ease of Use
Resume.com reviews often state this is one of the most intuitive resume builders on the market. Both the cover letter and resume builders are very straightforward and well outlined. You need to choose a template, enter your information, and you’ll be good to go within a few minutes.
Plans & Pricing
Resume.com is free, without any paid or premium versions. You can create, edit, and download as many resumes and cover letters as you need. The documents are accessible at any time by signing into the dashboard.
If you no longer need the services Resume.com offers, cancel your membership by logging into your dashboard and selecting “Account” on the menu. Then, click on “Delete My Account” and confirm the action. The process is straightforward and quick.
Keep in mind that you can’t reverse the process once you close the account. That means that everything you’ve created will be permanently gone. So, before you delete your Resume.com account, you should download your documents.
Resume.com support is accessible only via a ticket. You’ll need to describe your problem, and you’ll receive quick links to FAQs. If you don’t find the answer you need, you can contact the representatives.
Unfortunately, there isn’t an available Resume.com phone number. However, the agents respond within a few hours in most cases. The answer we received to our inquiry was well-crafted, concise, and efficient.
We found out for our Resume.com review that the company has mixed online ratings. For example, on TrustPilot, its average rating is 2.3 stars. About 48% of users rated the experience with five stars, but 30% were very unsatisfied. The situation is similar on Sitejabber, where its average rating is 3.63 stars.
Several Resume.com reviews mention the company as being a scam and charging. Still, upon closer inspection, we confirmed the platform is entirely free, and those allegations are untrue. Therefore, you shouldn’t be asked to fill out your payment details at any point.
Resume.com Review — Pros and Cons
- Free file creation and download
- Intuitive builder
- Industry-specific resume and cover letter samples
- Free job search tool
- Extensive FAQ section
- Additional resume personalization
- Occasional glitches during resume building
- Limited customer support
Resume.com Review — Final Verdict
Resume.com is one of the few completely free online resume builders on the market. It’s simple to use and offers professional-looking templates, which can be further customized. The designs are based on the expectations and requirements of employers in different industries.
Additionally, there’s a straightforward cover letter builder, insightful career advice hub, and helpful job search tool. You’ll have access to samples to help guide you with the writing process. Although customer reviews are mixed, Resume.com offers good services for no charge.