Designed to automate and simplify the creation process, Resume Genius is the go-to platform for resume crafting. Furthermore, it also has one of the most significant templates and writing guides databases among similar services.
Our Resume Genius review will explore what attracts millions of users and how it stands out among the competition. We’ll take a detailed look into the platform’s tools, features, pricing plans, and everything else that defines the experience provided by Resume Genius.
Pros & Cons
About the Company
Resume Genius was founded in 2009 to offer an easy-to-use solution that takes the challenge out of resume building. The platform now counts over 14 million resumes built and more than 250,000 cover letters written.
Additionally, many people who used the company’s services share in their reviews for Resume Genius that they have scored jobs in Fortune 500 companies.
Similar to other of the best resume builders, Resume Genius also has a comprehensive database of free resume and cover letter templates, job application examples, and writing guides.
Features & Materials
The platform is very convenient and straightforward to use. Users attest to the quality of its diverse services and the excellent results. Let’s discuss the tools and additional materials Resume Genius provides.
Resume Genius sign-in isn’t required to get started. First, you’ll have to choose a template, but you can always change it later if you want. The designs are unique, with clever use of white space, clean lines, and refined layouts.
The layouts are different in each template, and you can partially adjust the colors in some cases. Other than that, the customization options are limited. Also, you can’t create additional sections. You can only use the defaults without showcasing your awards or hobbies.
Reviews on Resume Genius reveal that users appreciate that they can upload an existing resume and update it or build a new one from scratch. Both options work flawlessly, as the builder is very intuitive and guides you through the process.
You’ll need to enter your personal information, work and education history, certifications, skills, and career objectives. Then, you can add custom job-related data or choose some of the 50,000 job description bullet points. You also get to include references.
On the downside, it lacks a spell checker, which would have been an excellent addition.
Resume Genius reviews often praise the resume examples created by experts in the field. They aim to guide you through the writing process.
The database includes samples for students or recent graduates that can highlight their academic achievements. Additionally, the professional examples contain relevant qualifications, skills, and accomplishments that would impress the hiring managers.
For our Resume Genius review, we discovered that its primary goal is to help users score interviews for their dream job. The “Ask an Expert” service provides one-on-one time with a certified professional resume writer to ensure the resume is accurate and precise. Furthermore, they’ll provide recommendations on how to make the document more appealing to recruiters.
Cover Letter Builder
Resume Genius’ cover letter builder guides you in writing professional-looking letters tailored to your industry. It offers eight template styles designed to meet different job-seeking needs.
To get started, you’ll be prompted to answer a few questions to establish your previous education and job experience and highlight your skills. The questionnaire is very intuitive, and you’ll get it ready in just a few minutes. It allows you to explain any employment gaps in a skillful way to prevent any negative impact.
Cover Letter Examples
When preparing our Resume Genius cover letter review, we found out that its samples can help you improve your writing style and make it more persuasive. The platform offers cover letter examples for a wide variety of job positions and industries.
For our Resume Genius review, we confirmed that the platform allows you to send the resume right from the resume builder and track it to keep everything centralized. You can download a text version for free, however, PDF or Word download comes at a cost.
More than one review of Resume Genius mentions that users were unpleasantly surprised that they had to pay to use their resumes. That’s common among such builders, so you should be cautious. For example, reviewing My Perfect Resume, we found it’s even pricier.
Resume Builder has a rich resource base of examples, templates, and writing tips. It can assist you in understanding the most common practices in the process of job application and help you present yourself better. You might also benefit from these Resume Genius resources for free.
- Resignation Letter Samples — Designed by experts and HR professionals, the resignation letter samples help you leave your current post professionally. They’re sorted by style: two-week notice, life situation, or career-specific.
- Letter of Recommendation Samples — The library includes templates for students, college graduates, teachers, and a few employment-related samples. You can use the comprehensive guide to write a letter from scratch.
- Thank-You Letter Samples — Resume Genius offers templates and examples that help you create the best letters to express gratitude to an organization or individual. You can filter the samples by situations, for instance, after an interview or receiving a scholarship.
Ease of Use
For our Resume Genius website review, we confirmed the platform is very simple to navigate. The resume and cover letter builders are very comprehensive and straightforward to use. They seamlessly guide you through the entire writing process, making it hassle-free.
Additionally, there’s a rich library of guides, writing tips, resume and different letter samples.
Resume Genius Cost
Resume Genius allows you to build a resume and download a TXT file for free. However, if you want to save a DOC or PDF, you’ll need one of the paid options:
- 14-day trial for $2.95
- Monthly subscription for $7.95
- Annual subscription for $95.40
All plans grant you unlimited resume and cover letter creation and download, resume review, and job application and tracking tool access.
Resume Genius Refund Policy
During the 14-day trial, Resume Genius allows a full refund. However, if you don’t cancel the service, it will auto-renew every four weeks. You need to contact customer service before the trial ends for a refund. That said, once you switch to a premium plan, you can’t ask for compensation.
Also, several reviews criticized the company for charging even after the service cancellation. So we would advise you to always double-check with the customer service team.
Resume Genius Customer Service
Resume Genius has a responsive customer support team available via live chat and phone from Monday to Friday between 8 am and 12 am and during weekends from 10 am to 6 pm EDT. You can also reach the agents via email.
The turnaround time via email is one business day, but usually, it takes them a few hours to answer. What’s more, if you reach out via live chat during business hours, you’ll receive an immediate response.
Online Ratings & Reviews of Resume Genius
The platform maintains positive ratings online. On Sitejabber, its average score is 4.5 stars from more than 72,900 reviews. On Trustpilot, Resume Genius has 4.8 stars from over 28,000 reviews. What’s more, 97% of the reviewers give it 4 or 5 stars.
On the other hand, users would like to see more dynamic template modifications, like additional color schemes and other elements that could make their resumes stand out. ResumeGenius.com reviews also show complaints about untransparent and unrightful charges.
However, customers are mostly satisfied with the professional bullet point suggestions, the step-by-step guidance, and the clever suggestions to fill in the fields. Additionally, they’re appreciative of the free templates, writing tips, and samples.
Resume Genius Review — Pros and Cons
- Easy-to-use, intuitive, and navigable platform
- Pre-written bullet points fitting different industries and job positions
- ATS-optimized Resume Genius templates
- Certified professional resume expert reviews of resumes
- Rich library of cover letters and resume samples
- Excellent customer support
- The pricing isn’t revealed until the final stage of the resume-building process
- Limited customization of templates
Resume Genius Review — The Final Verdict
Resume Genius allows you to build a resume from scratch or update an existing one. You can download the document as a text file for free, but you’ll have to purchase a subscription or a two-week pass to save it as a PDF or DOC.
Several users reported issues with the Resume Genius cancel process, so we advise you to contact its support team. The agents are very responsive and helpful, and they’ll make sure everything is handled correctly.
The platform also offers a great selection of ATS-friendly templates. Although the customization options are limited, the layouts are great, and the designs are sophisticated. Plus, you get access to a cover letter builder and one-on-one review sessions with an expert.