After reading this TruthFinder review, you’ll know everything about the company’s features, pricing, policies, etc. You’ll find answers to the questions people usually ask about TruthFinder, as well.
In recent years, people have become aware of how powerful the internet is. As a result, the websites performing background checks have become increasingly popular. TruthFinder is one of them, so we’ve tested it to provide you with verified information about it.
Let’s take a look at what TruthFinder has to offer.
Pros & Cons
Pricing Plans
One-Month Plan
$28.05
Unlimited number of standard reports
Two-Month Plan
$46.56
Unlimited number of standard reports
Phone Number Lookup
$4.99
Unlimited phone number reports (billed monthly)
TruthFinder Review – Features and Services
TruthFinder is a background check company founded in 2015 in San Diego, California. It has earned the reputation of one of the best background check companies allowing you to find just about anyone in the US. At the moment, TruthFinder offers the following services:
- People search
- Public records
- Address lookup
- Phone number lookup
- Username lookup
- Dark web scan
- Background check
- Reverse email lookup
Disclaimer
In our experience, the platform is reliable, seeing that it gathers information from available public records. The platform delivers detailed reports within minutes. It’s enough to enter someone’s name for the search engine to begin matching them with available information.
It scans millions of available public records sources, including federal, state, and local agencies, as well as social media and other online profiles, and more. You may be able to find out someone’s address history, current location, and age. When possible, reports show potential relatives, as well. TruthFinder browses the deep web, too.
Consequently, its background reports can contain pieces of information that regular search engines may not be able to find, such as birth and death records, possible relatives and associates, education and job history, property assets, etc.
We should also mention that the TruthFinder app is available for iOS and Android users. If you prefer the kind of convenience that mobile phones offer, you’ll be happy to learn you can download it for free. However, you should know there are some in-app purchases.
Many users choose TruthFinder when searching for old friends and relatives, amounting to millions of searches every month. You can find people even if they have common first and last names. Also, your search will stay confidential since they will never find out you looked them up.
In the next part of this review, we’ll tell you more about individual features.
TruthFinder Background Check Review
This service allows you to acquire more information about your friends, relatives, neighbors, associates, even exes. In fact, TruthFinder provides an unlimited number of searches for running background checks on multiple people.
You can discover basic information about the person you are looking for, such as their name, age, possible relatives, or general location. If you are interested in digging a little deeper and learning about their cell phone numbers, email addresses, social media accounts, assets, bankruptcies, criminal and traffic records, etc., you need to purchase a membership plan.
TruthFinder Reverse Phone Number Lookup Review
Although white pages still exist, it’s much more convenient to use a website like this because it’s updated daily. TruthFinder can discover cell phone numbers, too, which is not the case with traditional phone books.
This kind of service can come in handy when you want to identify a scam caller, find out who’s been harassing you, or learn more about your date. However, you won’t find a TruthFinder phone tracker on this website.
You may learn about the caller’s background information, such as their education, jobs, and social media profiles. Still, you can’t find someone’s exact location by simply typing in their phone number.
The phone number lookup feature is available without additional fees. However, the monthly phone lookup membership lets you research all the unknown phone numbers you are interested in, even if they’re private.
TruthFinder Reverse Address Lookup Review
Address lookup is a surprisingly useful feature. By using the name or email address of a person, you can locate them and send them a Christmas card or pop in for a visit. If you want to learn someone’s identity based on their address, you can rely on TruthFinder.
This feature is especially helpful when you want to know more about your new neighbors, for example. Knowing their address can help you learn many details about them—their names, email addresses, criminal and traffic records, etc.
TruthFinder Customer Service Review
If you need some help while navigating this website, you may want to reach out to customer service. You can contact customer support representatives by dialing (855) 921-3711 from 7 am to 4 pm PST (or from 10 am to 7 pm EST), Monday through Friday.
However, working hours may vary on holidays. If you can’t get a hold of a customer service representative, you can send them an email to help@truthfinder.com for less urgent problems.
Ease of Use
In our experience, TruthFinder features are simple to use. All you need is a search bar to enter a piece of information. You don’t need to be an internet research expert to use this website.
Your reports are neat, with data in separate rows and columns. It’s fairly easy to access the platform; you can sign in to your account on the website or via the mobile app. It’s also possible to log in with your Facebook account.
How Much Does TruthFinder Cost?
The prices of TruthFinder memberships vary according to their length. Namely, the one-month membership costs $28.05, allowing you to run an unlimited number of standard reports. The two-month subscription fee is $23.28 per month, billed at $46.56 every two months.
The company offers a phone number lookup plan, as well. For $4.99 each month, you can get countless phone reports. The payment methods include credit and debit cards (Master or Visa), PayPal, and paying through the customer dashboard.
Truthfinder Refund Policy
In essence, the TruthFinder fees are refundable. Customer service representatives deal with such requests on a case-by-case basis. If you’re dissatisfied with the purchased plan for any reason, feel free to contact them and ask for a refund.
Still, TruthFinder reserves the right to refuse a refund to anyone requesting refunds repeatedly or in bad faith. Always make sure to submit your name and mailing or billing address when asking for a refund. The process can take up to 30 days.
TruthFinder Cancellation Policy
You have the right to cancel your subscription whenever you want for whatever reason. The company will comply with your request, no questions asked. What you need to pay attention to is the beginning and the end of the billing term.
It’s crucial to cancel the membership plan before the current billing period ends. Otherwise, you may be charged for the renewed subscription term. Once the customer service representatives cancel your TruthFinder account, you’ll receive a confirmation email.
Online TruthFinder Ratings
Despite having millions of customers, TruthFinder doesn’t have that many online ratings. However, users who did leave reviews on platforms listed on the company’s website seem satisfied.
The people search has helped others prevent their children from getting involved with suspicious people, according to several TruthFinder reviews. Additionally, girls seem to use this website often to check their own and their best friends’ dates.
Hundreds of users who left positive TruthFinder reviews praise customer care representatives for taking care of their account cancellations. Customers also appreciate not being pressured into retaining their memberships.
People also like the possibility of removing their information from TruthFinder.
Still, they mostly use it to check what kind of information someone could find about them. Unfortunately, most TruthFinder complaints are about insufficient details about certain people.
As someone who has tested TruthFinder, we can confirm why this happens. As we’ve already mentioned, the website complies with applicable state and federal laws. So, the company may not have access to or a legal right to disclose certain information, or an individual may have exercised their right to have their information removed from TruthFinder’s records.
All in all, you should always check for new updates.
Is There a TruthFinder Free Alternative?
Although their services are not free, background check companies have gained popularity because of their resourcefulness. Instead of paying thousands to specific registries, it’s much cheaper to purchase a membership from a background check service.
What’s more, some background check companies offer their services for free, at least to some extent, such as BeenVerified and Spokeo.
Value for Money – The Final Verdict
Based on the overall findings of the research for the TruthFinder review, this is a trustworthy company that can help you find the available information you may need about someone. The background checks you get are comprehensive, thanks to the company’s access to its vast public record sources.
The scope of the information it can provide in its reports is worth the money you pay for the service. Therefore, if you’re looking for a top-notch background check company, we suggest giving it a chance.